Shipping policy

 

Last updated: August 14, 2026

At ExtraGrit, we believe your order should arrive as smoothly as it was placed. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

Once your order is successfully placed, we begin preparing it for dispatch.

Orders are generally processed within [1–3 business days]. Processing times may be longer during product launches, promotional periods, holidays, or periods of unusually high order volume.

You will receive an order confirmation after your purchase and, where applicable, shipping confirmation with tracking information once your order has been dispatched.

2. Delivery Time

Once your order has been shipped, delivery typically takes approximately [3–7 business days], depending on your location and the courier service used.

Delivery times are estimates and are not guaranteed. Unexpected delays may occur due to courier operations, weather, public holidays, remote locations, or circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be clearly displayed during checkout before you complete your purchase.

From time to time, ExtraGrit may offer free-shipping promotions or other shipping offers. Any applicable conditions will be communicated at checkout or on the relevant promotional page.

4. Tracking Your Order

When tracking is available, you will receive tracking information by email, SMS, or through the contact details provided during checkout.

Tracking information may take some time to become active after your order has been handed over to the courier.

5. Delivery Address

Please carefully review your shipping address before placing your order.

ExtraGrit is not responsible for delays or failed deliveries resulting from an incorrect, incomplete, or outdated address provided by the customer.

If you notice an error in your shipping information, contact us as soon as possible at:

extragrit@gmail.com

We cannot guarantee that an address can be changed once an order has entered processing or been dispatched.

6. Delivery Attempts

Our courier partners may make multiple delivery attempts depending on their operational policies.

If a delivery cannot be completed because the recipient is unavailable or the address is inaccessible, the courier may return the package to the sender.

Additional shipping charges may apply if an order needs to be reshipped due to an incorrect address or repeated failed delivery attempts.

7. Delayed or Lost Shipments

If your order appears to be delayed, please first check the tracking information provided by the courier.

If the tracking information has not been updated for an extended period or your package appears to be lost, contact us at extragrit@gmail.com with your order number.

We will work with the relevant delivery partner to investigate the shipment.

8. Damaged Packages

If your package arrives visibly damaged, we recommend taking clear photographs or videos of the package and product before discarding any packaging.

Please contact us within 48 hours of delivery at [your email address] with:

  • Your order number

  • Photographs/videos of the package and product

  • A brief description of the issue

We will review the matter and assist you in accordance with our Return & Refund Policy.

9. International Shipping

[We currently ship only within India.]

If international shipping becomes available in the future, applicable shipping costs, delivery estimates, customs duties, taxes, and other charges will be communicated where applicable.

10. Contact

For questions regarding shipping or your order, contact us at:

ExtraGrit
Email: extragrit@gmail.com
Website: extragrit.shop

ExtraGrit

Wear Your Ambition Out Loud.